From happy customers
Loved by 50 million+
Trustpilot rating: 4.5 out of 5
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Amier I
NetherlandsCouple
5/5
+4 more
It was a great experience full of memorable moments. We were informed the evening before about the early pick up time by our driver to drive us to the jeep location. There we had some coffee and were offered some blankets in case we did not bring warm clothes.
We then headed over to Mount Batur from where we witnessed spectacular views. The jeep driver was very friendly, he provided us with our lunch, which was very underwhelming, however the view made up for the disappointing breakfast.
We then continued our trip to the black volcanic lava viewpoint, the ride there was amazing, saw rice terraces, farmer villages, lake views and much more.
We then drove to the hot springs which gives you a moment to relax in warm waters overseeing the lake. The final destination was a plantation where we enjoyed some tea and coffee tasting.
The experience lasted 6 hours from pick up.
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Lea T
New ZealandCouple
5/5
+7 more
This package tour was my favourite of all the tours we have done.
Our driver took us to base camp at Mt Batur and then we meet with our jeep driver Arish who took us up for sunrise above the clouds and it was my favourite experience on our trip to Bali. Arish was incredible...a very experienced driver and made sure we were comfortable the whole time, he took incredible pictures and videos for us.
He then took us to the black lava exploration. Arish was very knowledgeable about the mountains and the culture.
We meet with our driver and then went to ATVs on the black sand which was so much fun.
I highly recommend this experience, you will not regret booking 😊
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Cosmo G
New ZealandSolo
5/5
#The sunrise trek was amazing, awesome volcanic views, lake, crater, and Mt Agung in the distance. While at the top a whole bunch of monkeys came right up to us. Guides Manze and Sanjaya were great 10/10, super friendly, accomodating and competent. Would highly recommend the trek to anyone with a basic level of fitness.
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Anagh K
SingaporeSolo
5/5
My driver was Toni. He showed up on time and accommodated me very well. Took me everywhere I needed to go. Mountain view at sunrise was exceptional. Amazing!
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Aleksei R
KazakhstanCouple
5/5
#It was a wonderful tour—we loved every minute of it. The jeep climb with our guide William was unforgettable. We got lots of great photos and even caught the sunrise. After that, we enjoyed a 6-hour tour of Ubud with our guide Putrawan, who planned the itinerary for us and showed us some of Ubud’s most beautiful spots. We also took lots of great photos, which we’re really happy about. I highly recommend these guys to everyone! 10/10. Mr. William and Putrawan, thank you.
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Natasha B
AustraliaCouple
5/5
Amazing trip, our driver Raymond was so lovely and took us everywhere and was so friendly and a safe driver. He really made our trip. The hike was hard but rewarding and the hot springs were lovely to relax in. The plantation was a highlight we got to try so much tea and coffee and even met a lawak!
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Jayvon S
United StatesCouple
5/5
We had the absolute BEST experience with Ismail as our driver for our Mount Batur adventure. From start to finish, he went above and beyond to make sure everything was perfect for my wife and I.
He was incredibly kind, professional, and punctual—arriving right on time and making us feel comfortable immediately. The drive was smooth and safe, and he shared great local insights along the way that made the experience even more special.
What really stood out was how genuinely caring and attentive he was. He made sure we had everything we needed, helped coordinate timing for the hike, and was there waiting for us with a smile when we finished—ready to get us back comfortably.
This trip was already something we’ll never forget, but Ismail truly elevated the entire experience. If you’re planning a trip to Mount Batur, do yourself a favor and book with him—you won’t regret it!
Thank you again, Ismail, for being such an important part of an unforgettable day!
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